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Fersht: Drag analysts into the as-a-service economy
Phil Fersht was the keynote speaker, discussing the new firms that have emerged in the last decade, and detailing how their business model and value proposition are changing.
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Time’s up for the bell curve?
“We need to change systems and processes based on changing times. There are two reasons for this move."
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Federal IT outsourcing spend alarmingly poorly managed
“This data just reinforces how alarmingly poorly run U.S. government agencies are with their IT spend. Why only a fraction of external IT service spending is actually managed via an established...
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Capgemini India CEO Aruna Jayanthi promoted to global role
"Capgemini's global BPO business is likely to exceed a billion dollars with the Igate acquisition and is very strong in finance and accounting BPO (the largest growth market), procurement and supply...
View ArticleHfS Working Summit for Buyers: Harvard Square
Cambridge, MassachusettsJoin us as we gather the best in the business to debate, cogitate and instigate.Learn More!
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First Name *Last Name *E-mail *Phone *Role *selectBuyerProviderConsultantInvestment AnalystMember of the MediaOtherJob *Company *Company InformationCompany Address *Type of Company *Brief Company...
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Pininfarina acquisition: Italian buy may hurt Tech Mahindra margins
"In the short run, we don't see offshoring of current Pininfarina work."
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Infosys plans to invest in Silicon Valley fund
Infosys plans to invest in Silicon Valley fund
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Are Robots a Threat to the Outsourcing Industry?
“The broader-based tier-one players will find ways of balancing things out more, although they might see a margin shortfall in the short term."
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Wipro turns to Abid Ali Neemuchwala in push for quick recovery
"He (Neemuchwala) genuinely understands how to marry business process delivery with IT delivery, and he can truly help globalize Indian-heritage provider with his experience, which is essential for a...
View ArticleStrategic Analysis Of Outsourcing Deals Announced in November 2015
This is the November 2015 edition of our outsourcing deals analysis. In November of 2015, we came across the details of 32 large deals in the public omain. This PoV analyzes those deals for the key...
View ArticleWipro Blueprint Results 2014-2015
HfS has collected in one report the individual profile pages on Wipro covering 16 different HfS Blueprints from 2014 to 2015. Included here are: Salesforce Services (High Performer), Trust As-a-Service...
View ArticleCognizant Blueprint Results 2014-2015
HfS has collected in one report the individual profile pages on Cognizant covering 16 different HfS Blueprints from 2014 and 2015. Included here are: Software Product Engineering (Winner's Circle),...
View ArticleAtos Blueprint Results 2014-2015
HfS has collected in one report the individual profile pages on Atos covering 4 different HfS Blueprints from 2014 and 2015. Included here are: Trust As-a-Service (High Performer),IoT Services...
View ArticleInfosys Blueprint Results 2014-2015
HfS has collected in one report the individual profile pages on Infosys covering 15 different HfS Blueprints from 2014 and 2015. Included here are: IOT Services (Winner's Circle), Health Payer...
View ArticleTCS Blueprint Results 2014-2015
HfS has collected in one report the individual profile pages on TCS covering 14 different HfS Blueprints from 2014 and 2015. Included here are: Utilities BPO (Winner's Circle), Software Product...
View ArticleThe Race To Roll-up Salesforce Services Capabilities in Europe
The march to global scale and geo specific resources in the delivery of services around the Salesforce Customer Success Platform has picked up further pace here at the start of 2016. With the...
View ArticleWNS Gives Wings to Traveler Experience with Expertise and Automation
WNS is leveraging its unique roots in the airline industry, having started as an in-house delivery center for British Airways in 1996, to help the wearied traveler have a more pleasant journey. It is...
View Article#CXforum: The Risks & Rewards of Melding #IoT & #CX
The Internet of Things (IoT) is quickly reshaping the type and value of user-centric data, opening up new prospects, and risks, for delivering mass personalization at scale. In this session of the...
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