How Are Enterprises Consuming Security Services?
Security is the one of the key contract areas for digital services with 12% of share in 2018. Growing security outsourcing contracts: The number of security contracts increased by 27% in the first...
View ArticleWorkday Rising, Europe: Top Five Things You Need to Know
Workday held its flagship event, Workday Rising Europe, in Vienna in November 2018. This is a regional version of the Global Workday Rising event that took place in Las Vegas in October 2018. The...
View ArticleHFS Top 10 Digital Technology Strategy and Consulting Services 2018
Over the past few years, the hype surrounding digital technologies has reached fever pitch. So it’s never been more important for enterprises to find a partner to help guide them through the digital...
View ArticleHFS Top 10 Telecom Engineering Service Providers 2018
LEARN FROM THIS REPORT Telecom players across the globe are investing in the next generation of technologies. To fuel this huge investment, they are using cost optimization to free up more capital....
View ArticleBanks Must Embrace Customer-Centric Transformation to Remain Competitive
In the face of digital disruption, organizations across industries are re-thinking how they operate and interact to support the customer experience better. This introspection is relevant in today’s...
View ArticleOneOffice Vendor Assessment: Hexaware 2018
WHAT YOU’LL KNOW AFTER READING This is a comprehensive, enterprise-focused analysis of Hexaware that provides information on its’s business strategy, key financials, contract analysis, representative...
View ArticleHFS Hot Vendors: Q4 2018
The HFS Hot Vendors are an exclusive group of emerging players with a differentiated value proposition for the Digital OneOffice (read "Introducing the HFS Hot Vendors"). In the rapidly changing space...
View ArticleHFS Top 10 Enterprise Blockchain Services 2018
Free for a limited time! WHAT THIS REPORT COVERS Distributed ledger technologies, including blockchain, promises to fundamentally change and disrupt business models, potentially as significant as...
View ArticleOneOffice Vendor Assessment: Deloitte 2019
WHAT YOU’LL KNOW AFTER READING This is a comprehensive, enterprise-focused analysis of Deloitte that provides information on its business strategy, key financials, contract analysis, representative...
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Get Ahead of Automated Machine Learning (AutoML) to Accelerate Your AI Roadmap
Being great at data science to keep your business ahead of the competition curve is finally becoming more affordable and less complex to manage as open source technology becomes commonplace. In this...
View ArticleBanks Must Embrace Customer-Centric Transformation to Remain Competitive
In the face of digital disruption, organizations across industries are re-thinking how they operate and interact to support the customer experience better. This introspection is relevant in today’s...
View ArticleHFS Top 10 Microsoft AI Services 2019
Artificial intelligence (AI) may be a buzzword, but is undoubtedly also cementing itself as a key change agent in the way enterprises do business. Its capacity to derive deep insights from unstructured...
View ArticleBangladesh Emerges as a Distinctive Digital Hub for Emerging Technologies
HFS Research recently visited Bangladesh to investigate start-ups, digital-native businesses, and home-grown technology firms. We found a vibrant ecosystem in Bangladesh with strong support and...
View ArticleITMS and BPO Contract Analysis Q3 2018
WHAT THIS MARKET ANALYSIS REPORT COVERS This quarterly analysis report provides a detailed study of information technology management services (ITMS) and business process outsourcing (BPO) contracts...
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Avoid Garbage in, Garbage out: AI Leaders Must Focus on Business Outcomes,...
According to over 380 enterprise leaders, a third of enterprises are aggressively pushing for increased adoption of AI technologies in their business operations. However, it is critical to design a...
View ArticleHFS Top 10 High-Tech Service Providers 2019
WHAT THIS TOP TEN REPORT COVERS Companies in the high-tech sector are enabling much of the innovation and change occurring across all industries with their products and services while simultaneously...
View ArticleInfographic: Enterprise Analytics Challenges
HFS Research, with support from Infosys BPM, interviewed 262 enterprise decision makers across the Global 2000 about their use of data as a strategic asset. Access the full report here. The...
View ArticleInfographic: Analytics Leaders vs. Laggards
Analytics are increasingly part of the "secret sauce" of the enterprise. HFS Research, with support from Infosys BPM, interviewed 262 enterprise decision makers across the Global 2000 about their use...
View ArticleOneOffice Vendor Assessment: Teleperformance 2019
WHAT YOU’LL KNOW AFTER READING This is a comprehensive, enterprise-focused analysis of Teleperformance that provides information on it’s business strategy, key financials, contract analysis,...
View ArticleOneOffice Vendor Assessment: Concentrix 2019
WHAT YOU’LL KNOW AFTER READING This is a comprehensive, enterprise-focused analysis of Concentrix that provides information on it’s business strategy, key financials, contract analysis,...
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