How A Procurement Concierge Improves Data Quality, Compliance, Cost
Global business services and transformation leaders, procurement and finance -- this one is for you. This story originated during a global business services discussion on the question of whether...
View ArticleHR Customer Story: Protecting the Investment in Job Candidates
A key issue many staffing organizations grapple with is candidates who drop out of the process of their own volition, particularly when they are attractive, if not ideal, candidates. This results in a...
View ArticleIndustry 4.0: Bringing It All Together With Four Fundamentals
In the last few centuries, the world has experienced three industrial revolutions that have shaped our industrial processes. In the first industrial revolution, labor-centric production processes were...
View ArticleBlueprint Report: IT Infra Management and Enterprise Cloud Services
WHAT THIS BLUEPRINT REPORT COVERS The 2017 HfS IT Infrastructure Management and Enterprise Cloud Services Blueprint Report provides a market overview and evaluation of the largest providers of...
View ArticleMassive Savings for Utility Customers
The utility market is moving fast. Three recent developments illustrate the rapid change in the industry: a massive push to promote battery storage in the United Kingdom, public policy changes, and...
View ArticleVoice of Customer: Microsoft Dynamics Services
The Microsoft Dynamics services market is rapidly maturing but lacks business orientation and strategic mindset. The majority of the current Microsoft Dynamics services market is focused on...
View ArticleThe 2017 AI-Powered OneOffice Premier League Table
WHAT THIS REPORT COVERS Artificial Intelligence (AI) is still a nascent market, yet deployments are starting to scale and will disrupt enterprise applications and service delivery in equal measure....
View ArticleEntering The Age Of Insurance Policy Administration As-a-Service
As an industry, we’ve been writing and talking about legacy technology constraints and challenges for several years in insurance. Carriers have been well aware of the impending expiry dates for their...
View ArticleA Buyers’ Guide to Concentrix
WHAT YOU’LL KNOW AFTER READING This is a comprehensive buyer-focused analysis of Concentrix. This guide will enable buyers of outsourcing services to make better informed sourcing decisions to not only...
View ArticleThe Spectacular Volatility of Cryptocurrencies and the Role of Blockchain
The market cap for cryptocurrencies was $16 billion at the start of 2017. It rose spectacularly by nearly 700% to $110 billion by June 2017, then fell to less than $70 billion by the middle of July –...
View ArticleThe Back Office Is Key to Meeting Digital Expectations
This report summarises the key discussion points and takeaways from a round-table discussion with several business executives from a range of industries. At the round-table, the discussion varied...
View ArticleCitizen-Centered Public Sector Organizations Operate As “OneOffice”
This write-up shares real examples of how state and local government agencies are putting citizen and employee interest at the heart of designing a more effective and efficient way to work and create...
View ArticleHfS Blueprint Report: Energy Operations 2017
WHAT THIS BLUEPRINT REPORT COVERS The HfS Research Blueprint Report for Energy Operations provides a comprehensive overview of services for the oil and gas industry. This Blueprint looks at business...
View ArticleA Buyers’ Guide to Deloitte
WHAT YOU’LL KNOW AFTER READING This is a comprehensive buyer-focused analysis of Deloitte. This guide will enable buyers of outsourcing services to make better informed sourcing decisions to not only...
View ArticleThe 2017 High Value IT Services Top 25
The high value IT Services market has changed considerably since the report was last published in 2016. Since then, the market has witnessed considerable consolidation through acquisitions and mergers...
View ArticleWithout a Data Foundation, Digital Transformation Goes Nowhere
Over the course of many recent conversations with enterprise buyers of IT and business process services, one theme stood out: the importance of creating a data foundation for their organization that...
View ArticleHow A Procurement Concierge Improves Data Quality, Compliance, Cost
Global business services and transformation leaders, procurement and finance -- this one is for you. This story originated during a global business services discussion on the question of whether...
View ArticleHR Customer Story: Protecting the Investment in Job Candidates
A key issue many staffing organizations grapple with is candidates who drop out of the process of their own volition, particularly when they are attractive, if not ideal, candidates. This results in a...
View ArticleIndustry 4.0: Bringing It All Together With Four Fundamentals
In the last few centuries, the world has experienced three industrial revolutions that have shaped our industrial processes. In the first industrial revolution, labor-centric production processes were...
View ArticleHfS Blueprint: IT Infra Management and Enterprise Cloud Services
WHAT THIS BLUEPRINT REPORT COVERS The 2017 HfS IT Infrastructure Management and Enterprise Cloud Services Blueprint Report provides a market overview and evaluation of the largest providers of...
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