Change the World, Provide Digital Accessibility for All
How Can Product Companies Leverage Engineering Service Providers in Ensuring Digital Accessibility? Technology is changing life, but is it changing life for all? What about people who are left behind...
View ArticleIndustry Impact - The High-Tech Operations Value Chain
HfS is expanding its industry coverage in 2018 to include detailed IT and business process research on 11 core sectors, powered by extensive buyer research with Global 2000 firms. The transformation...
View ArticleServices and Pricing are Top Priorities for Aerospace Engineering Services...
This report outlines client buying behavior and preferences in the aerospace engineering services market projects (see Exhibit 1 and Exhibit 2). We spoke with more than 20 clients to understand their...
View ArticleInsurance Customers Demand Intelligent Automation
HfS conducted a first-of-its-kind research study involving 400 senior IT and operations executives from enterprise customers to drive a fact-based discussion on the impact and maturity of automation...
View ArticleEngineering Services Captive Trends Q3 2017
Welcome to the Q3 2017 edition of our quarterly ER&D captive trends analysis. It provides: A look at the ER&D center location moves for enterprises across all industries in the engineering...
View ArticleA Buyers' Guide to Dell Technologies
WHAT YOU’LL KNOW AFTER READING This is a comprehensive buyer-focused analysis of Dell Technologies. This guide will enable buyers of outsourcing services to make better informed sourcing decisions to...
View ArticleSaaS Services Heat Maps
Over the past 15 months, HfS Research has published 4 SaaS Services Blueprints: HfS Blueprint Report: Workday Services 2016 HfS Blueprint Report: Salesforce Services 2017 HfS Blueprint Report:...
View ArticleThe Impact of Digital on IT Consulting. Has it reached Terminal Velocity?
With signs of both a growing demand for consulting services and a corresponding talent crunch as companies fight to bring on the professionals needed to meet demand, we could rationally expect a...
View ArticleIndustry Impact - The Life Sciences Value Chain
HfS is expanding its industry coverage in 2018 to include detailed IT and business process research on 11 core sectors, powered by extensive buyer research with Global 2000 firms. The transformation...
View ArticleIndustry Impact - The Healthcare Sector Value Chain
HfS is expanding its industry coverage in 2018 to include detailed IT and business process research on 11 core sectors, powered by extensive buyer research with Global 2000 firms. The transformation...
View ArticleIndustry Impact - The Manufacturing Operations Value Chain
HfS is expanding its industry coverage in 2018 to include detailed IT and business process research on 11 core sectors, powered by extensive buyer research with Global 2000 firms. The transformation...
View ArticleDefining and Sizing The Digital OneOffice Framework
WHAT THIS REPORT COVERS In today's progressive enterprises, barriers between the front, middle and back offices are collapsing, and operations are simply becoming "OneOffice". The Digital OneOffice...
View ArticleWho’s Winning the Battle of Enterprise Blockchain Platforms?
Blockchain is emerging as a powerful architectural technology with the potential to impact enterprise and B2B ecosystems as much as the cloud has. The foundation for any blockchain solution is its...
View ArticleDigital Deals Deep Dive Analysis – 2017
With increasing investments in digital space, HfS industry experts has brought you the digital deal analysis for the year 2017 that mainly focuses on the outsourcing services market across the globe....
View ArticleIntroducing F&A 3.0: Emerging Technologies to Change the Face of F&A Forever
The world of finance and account business process services is poised to take a very different direction as labor arbitrage solutions are replaced by a combination of platforms, automation, AI, and...
View ArticleCan AI Revolutionize the Insurance Industry?
The buzz around AI is louder now than ever. With computing power increasing exponentially, and with the sheer volume of data that is available, the AI revolution is set to disrupt insurance. This comes...
View ArticleNorth American Contract Landscape Q4 2017
This report analyses publicly announced ITO and BPO contracts in North America by service types, key verticals, and main vendors. Key findings are: 1. The number of ITO contracts is down sequentially...
View ArticleHfS Blueprint Report: Enterprise Artificial Intelligence (AI) Services 2018
WHAT THIS BLUEPRINT REPORT COVERS The pace of change driven by the onset of AI is nothing short of astounding. Startups continuously change perceptions of what best-of-breed might mean. At the same...
View ArticleHfS Blueprint Report: Retail Customer Engagement Services
WHAT THIS BLUEPRINT REPORT COVERS There may not be another industry in as much tumult as retail right now. As retailers of all shapes and sizes work to carve out their unique value proposition, the...
View ArticleHfS Blueprint Report: ServiceNow Services 2018
WHAT THIS BLUEPRINT REPORT COVERS Since the first ServiceNow Services Blueprint dived into the ecosystem in 2016, the provider landscape has evolved considerably. The market has matured, and sizeable...
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